A Visit to Remember: Optimizing Customer Experience on Your Website
Nowadays it’s not enough to just “be online”. Every day, across dozens of platforms, consumers are bombarded with such an overwhelming array of goods and services that it’s easy to get lost in the shuffle. While every detail of your … Continue reading
Celebrate World Backup Day!
Why it’s Critical that Small Businesses Backup their Data March 31st is World Backup Day, an unofficial holiday that seeks to raise awareness for the importance of data and regularly backing it up. Backups can save us time and money … Continue reading
Holiday Tips For Ecommerce Sites
The holidays are here. For ecommerce sites, we’re in the last couple of weeks of crunch time. In 2014, holiday season sales made up 23.4% of total annual ecommerce revenues. Make the most out of the year-end opportunities in order … Continue reading
Can Your Ecommerce Site Compete With Amazon?
Photo Credit: Mike Seyfang/flickr In today’s market, convenience and speed is key – especially when targeting millennials. This demographic knows what they want… and they want it now. Amazon has totally mastered the art of satisfying instant gratification with offerings … Continue reading
Using Social Media For Customer Service
Having excellent customer service is highly important for any business. If a customer contacts your company to address a concern, the process should be as painless as possible; If not, you run the risk of losing business and getting negative … Continue reading